New BHN Arris Modems Problem Solving:

If Bright House networks replaces your modem with an Arris DG1670 (which is the new standard in BHN modem technology) it is imperative to have the modem set with  the Arris 862 Bridged configuration.  

"DO NOT RUN STANDARD CONFIGURATION" it will not work!

 

Call VirTech immediately if Bright House indicates they need to change modems at any office locations!

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